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CRM development

Off-the-shelf CRMs make you adapt your process to the software. We build CRM systems around the way your team actually sells and serves customers, with the integrations and reports you need and without paying for seats and features you never use.

Discuss a project

What we build

  • Sales pipeline

    Leads, deals and stages with automatic assignment, reminders and a clear view of every deal.

  • Customer base

    One customer card with the full history of calls, messages, orders and documents.

  • Communication channels

    Calls, messengers, email and website forms in one place, so no request is lost.

  • Reports and dashboards

    Sales, conversion, team performance and forecasts in real time.

What you get

  • Analysis of your sales and service process
  • Roles and access rights
  • Web interface and mobile version
  • Integrations with telephony, messengers and accounting
  • Data migration from Excel or your current CRM
  • Staff training
  • Support and further development

Technologies

  • Laravel
  • Node.js
  • Python
  • React
  • Vue
  • PostgreSQL
  • REST API
  • WebSockets

How a project runs

  1. Discovery

    We study your business, goals and users, then agree on scope, timeline and budget in writing.

  2. Design

    Structure, prototypes and visual design. You see and approve every key screen before development starts.

  3. Development

    Short iterations with regular demos, so progress is visible and changes stay cheap.

  4. Testing and launch

    Functional and device testing, deployment, analytics setup and handover of all accesses.

  5. Support

    Monitoring, updates, fixes and new features under a support agreement.

Frequently asked questions

A custom CRM pays off when your process does not fit standard systems, when you need specific integrations, or when licence fees for a large team become significant.

Yes. We transfer customers, deals and history from Excel, Google Sheets or another CRM and verify the data after migration.

Yes. We build it as a set of modules, so new features can be added without rebuilding the system.

On your server or in the cloud of your choice. You have full access to the database.

Didn't find your answer?

Send us a request or an email and we'll answer everything about your project.

Discuss a projectoffice@bestsite.az

Tell us about your project

Describe the task in a few sentences. We will get back to you with questions or a first estimate.

Emailoffice@bestsite.az

What happens next

  1. 1We read your requestWe look into the task and ask follow-up questions if needed.
  2. 2We discuss the detailsA call or a short exchange of messages to understand goals, timeline and budget.
  3. 3You get an estimateWe prepare a preliminary estimate of timeline and cost.

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